AI Agency &
Consultancy.
We solve problems with AI.
We solve problems with AI — from workflow automation and custom LLMs to AI-powered reporting. We help teams integrate and grow meaningfully, safely, and with measurable outcomes.
Your London-Based AI Agency
Based at Shad Thames, we combine local presence with global expertise — perfectly positioned to work closely with UK businesses seeking AI transformation.
Whether you prefer face-to-face consultancy sessions in person or remote collaboration, we're here to guide your transformation journey.
Why work with a London team?
- In-Person Consultancy
Face-to-face strategy sessions and workshops at our Shad Thames office
- UK Business Understanding
Deep knowledge of UK market dynamics, regulations, and business culture
- Same Timezone Support
Responsive communication during UK business hours
- 15+ Years in London
Established digital agency with proven track record
We can help
From strategy to integration, we're an end-to-end AI agency and consultancy partner here to help you navigate AI transformation and manage growth.
Whether you're just starting your AI journey or looking to scale existing implementations, our team provides the expertise and support you need at every stage — from discovery through to ongoing optimisation.
Why you should be using AI
Not a Phase
AI isn't new, a phase, or "just for startups" — it's a rapidly maturing essential tool. AI spend will grow to over £40B by end of 2027.
Optimise & Automate
AI transforms sales & marketing, software development, content creation, custom reporting, and finance & ops analysis across your entire business.
Stay Competitive
Over 80% of UK SMBs and enterprises have no formal AI adoption strategy — yet your competitors are already scrambling to adopt and deploy it.
The real trick?
Start with crystal clear objectives and understand your level of readiness and individual needs. Our collaborative discovery process will define and scope these for you.
AI Solutions
Practical AI implementations tailored to your business needs.
Workflows & Automations
Automate manual processes, reduce copy/pasting and make sure your employees spend their time productively.
Custom LLM
Deploy and maintain a custom LLM for your needs, guaranteeing full privacy for all processed data.
Internal Knowledge Hub
A portal allowing employees easy access to an AI assistant familiar with all your internal datasets.
Custom Reporting
Dashboards and reports built specifically for your needs using the power of AI to collate and interpret data.
Bespoke App Builds
Micro-apps focused on your specific problems — collating documents, Digital Product Passports, and more.
Translation
Minimise translation costs while keeping your tone of voice and brand-specific terminology intact.
Image Generation
Use leading AI models to generate and alter images — showcase products in a wider variety of environments.
AI for E-Commerce
Holistically improve your eCommerce operations from digital marketing through on-site CRO to warehouse.
Proven Results
Real AI in Action
Don't just take our word for it — see how we've helped businesses achieve measurable outcomes with practical AI solutions.
Leading Fashion Brand
AI Product Photography Platform
A multi-tenant B2B SaaS platform enabling fashion brands to replace traditional photoshoots with AI-generated product imagery — cutting costs, accelerating time-to-market, and unlocking unlimited model diversity.
LeMieux
AI-Powered Translation
LeMieux asked us to help them with international expansion without increases to costs or headcount by allowing them to seamlessly set up and maintain websites in secondary languages such as Spanish, Norwegian and Polish.
Sanderson Design Group
AI-Powered Reporting & Insights
Unified AI-powered reporting across all data sources with a plain-English AI assistant for ad-hoc queries.
LeMieux
AI Product Image Generation
Dynamically generating variants of existing lifestyle imagery, allowing customers to visualise products on a horse that matches the color of their own
Creative Agency
Automated Billing
A single source of truth for agency billing — letting account managers raise invoices and credit notes directly, syncing seamlessly with Xero, and putting financial projections at everyone's fingertips through a natural-language AI assistant.
Automated Job Creation
Automated BigChange job creation from inbound emails and safeguard SLA compliance across their client base consisting of tens of different insurance clients.
AI Digitisation of Drawings
Converting hand-drawn field schematics into clean, structured digital versions in under a minute with 90%+ accuracy.
AI-Powered Report Auditing
Automated field reports audit — checking against business rules related to factual accuracy, compliance with internal standards and grammatical quality.
Intelligent Scheduling Assistant
An interactive decision-support tool that replaced paper maps and best-guess dispatch with data-driven engineer scheduling, minimising travel time through intelligent routing following specific business rules.
Example added value across your business
Commerce & CX
What We Deliver
Enhanced web dev, personalisation, insights, catalogue management, translations & reporting
Example Outcomes
- Conversion Uplift
- Customer Satisfaction
- Team Time Efficiencies
Operations
What We Deliver
Workflow automation, stock & demand planning, supplier management
Example Outcomes
- Reduced Admin Time
- Waste Reduction
- Dynamic Forecasting
Marketing
What We Deliver
Generative copy & assets, translations, campaign optimisation & automation, Paid Channel optimisation
Example Outcomes
- Faster Go To Market
- Low Cost Content Gen
- Segment Personalised Content
Data & Insights
What We Deliver
Unified dashboards, clean & reliable data, forecasting models, task automation, internal knowledge hubs
Example Outcomes
- Better Visibility
- Reduced time wastage
- Improved confidence
Teams & Culture
What We Deliver
Prompt training, AI literacy, CoPilots & Agentic solutions
Example Outcomes
- Employee Confidence
- Higher Adoption
- Time savings in all departments
Industry Expertise
AI solutions tailored to your sector.
AI for eCommerce
From digital marketing acquisition through on-site CRO to warehouse operations — we empower AI to holistically improve your eCommerce business.
Learn moreAI for Architecture Practices
Elevate your practice operations with AI — from compliance and quality management to knowledge hubs, budgeting, and automated reporting.
Learn moreOur Process
A proven 6-phase approach to AI adoption.
01 — Alignment
Where are you now, really?
Kick off conversation. We assess your AI readiness and map opportunities.
02 — Discovery
In-person workshops and follow-up calls.
Statement of Work outlining key opportunities and your bespoke AI roadmap.
03 — Pilot Build
What does this look like in practice?
MVP solution builds to prove value fast and gather feedback.
04 — Embed
Onboard your team.
We embed new processes and solutions for long-term success.
05 — Measure
Is it working? How do you evolve?
We track performance and suggest iterative improvements.
06 — Maintain
Ongoing partnership.
We ensure your solutions always use best-in-class technologies and evolve as your business does.
Trusted by household brands for over a decade
Featured Work
Award-winning digital experiences crafted for ambitious brands. We don't just build websites; we engineer growth.
Our Awards
We're honored to be recognized for our commitment to excellence and innovation in e-commerce
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eCommerce Awards
Finalist - Best eCommerce Agency (over 35 Employees)
UK Ecommerce Awards
Millies Cookies — Food Ecommerce Website of the Year
UK Ecommerce Awards
Barker and Stonehouse — Home Furniture Ecommerce Website of the Year
Ecommerce Awards
Best Ecommerce Agency 2023
UK Digital Awards
Winner
UK Agency Awards
Finalist
eCommerce Awards
Finalist - Best eCommerce Agency (over 35 Employees)
Adobe Experience Maker Awards
The Mastermind
The Drum Awards
Digital Industries Winner
Direct Commerce Awards
Winner
We're proud to be recognized by industry leaders for our innovative approach and genuine partnerships
Why partner with us?
We're a seasoned and trusted AI agency that knows how to turn AI into real-world solutions with real impact. See our AI case studies to discover how we've helped brands transform.
With decades of experience across strategy, solution architecture, operations, and delivery, our founding team helped build one of the UK's most respected digital agencies — and we bring that same depth, discipline, and executional focus to every AI engagement.
We don't sell AI — we solve problems with AI solutions.
We embed AI where it matters — with clarity, commercial logic, and integrity. No hype. No inflated promises. Just practical, powerful AI transformation — done right.
Culture, Training & Adoption
We know that change isn't easy, and growth sometimes hurts. We're here to facilitate, guide and reassure your teams and business through the change management needed to evolve.
From workshops, bespoke training, webinars and leadership coaching through to clear roadmapping, socialisation and results tracking — our team will hold your hand throughout the process.
Learn about our training & enablementOur ethos: Artificial Integrity
We believe AI can augment and enhance working lives, not that AI should replace individuals. We're a growth-focused agency and believe in the transformative power of AI to deliver substantial and sustainable improvements.
We're not here to slash headcount.
Ready to start your AI transformation?
Talk to our friendly enablement team with absolutely no pressure. Let's discuss how AI can transform your business.
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Frequently Asked Questions
What does an AI agency do?
An AI agency helps businesses identify, implement, and scale artificial intelligence solutions. This includes AI strategy and readiness assessments, building custom AI tools like workflow automations and LLMs, integrating AI into existing systems, and providing training and enablement to ensure long-term adoption. At Tom&Co, we offer end-to-end AI agency services from discovery workshops through to ongoing optimisation.
Why hire an AI agency instead of building AI in-house?
An AI agency brings specialist expertise, proven methodologies, and cross-industry experience that would take years to develop internally. Hiring an AI agency means faster time-to-value, lower risk, and access to a team that has already solved similar challenges for other businesses. You also avoid the cost of recruiting, training, and retaining dedicated AI staff.
How much does working with an AI agency cost?
AI agency costs vary depending on scope and complexity. A typical discovery and pilot engagement starts from £10,000-£25,000, with ongoing implementation and support priced on a retainer basis. The key is ROI — most of our AI implementations deliver measurable cost savings or revenue improvements within the first 3-6 months.
How long does AI implementation take?
Our proven 6-phase process typically delivers a working pilot within 4-6 weeks. Full implementation and embedding across your business usually takes 3-6 months, depending on the number of solutions and level of organisational change required. We focus on quick wins first to demonstrate value early.
What industries does your AI agency work with?
We work across multiple sectors with particular depth in eCommerce, retail, and architecture practices. Our AI solutions are applicable to any business looking to automate workflows, improve reporting, manage translations, build internal knowledge hubs, or develop custom AI applications. We tailor every engagement to your specific industry needs.
How do I choose the right AI agency?
Look for an AI agency with proven case studies, a clear implementation methodology, and a focus on practical business outcomes rather than hype. The best AI agencies offer end-to-end support — from strategy through to training and ongoing optimisation. Ask about their approach to data privacy, their technology partnerships, and how they measure success.
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London's leading AI agency — comprehensive AI consultancy, implementation, and enablement for ambitious businesses