15+Years Trading
£3bnRevenue Processed
75Team Size
B2C & B2BExperience
Strategy-ledRetainer
1 WeekDiscovery
< 6 MonthsReplatform

Our AI Implementation Process

A proven 6-phase approach to AI adoption. From initial alignment through to ongoing maintenance, we guide you every step of the way — with clarity, transparency, and measurable outcomes.

Week 1

01Alignment

Where are you now, really?

Every engagement starts with a kick-off conversation to understand your current position, goals, and challenges. We assess your AI readiness, run stakeholder interviews, and map risks and opportunities.

Deliverables

  • AI readiness assessment
  • Stakeholder alignment
  • Risk and opportunity mapping
  • Initial scope definition
Week 2-3

02Discovery

What are the biggest opportunities?

In-person workshops and follow-up calls to dive deep into your business processes, data landscape, and team capabilities. We produce a detailed Statement of Work outlining the key AI opportunities specific to your business.

Deliverables

  • In-person discovery workshops
  • Process and data audit
  • Statement of Work with key opportunities
  • Prioritised AI roadmap
Week 4-7

03Pilot Build

What does this look like in practice?

We build MVP solutions to prove value fast and gather feedback. This is where abstract potential becomes practical reality — working prototypes that demonstrate real impact on your business processes.

Deliverables

  • MVP solution builds
  • Working prototypes
  • User feedback sessions
  • Refinement iterations
Week 8-9

04Embed

How do you scale what works?

We onboard your team and embed new processes and solutions for long-term success. This includes training, documentation, and ensuring the solution is fully integrated into your daily operations.

Deliverables

  • Team onboarding and training
  • Process documentation
  • Systems integration
  • Go-live support
Week 9-12

05Measure

Is it working? How do you evolve?

We track performance against the objectives defined in Discovery and suggest iterative improvements. Data-driven measurement ensures you can see the real ROI of your AI investment.

Deliverables

  • Performance tracking dashboards
  • ROI measurement and reporting
  • Iterative improvement recommendations
  • Optimisation sprints
Ongoing

06Maintain

How do you stay ahead?

AI is moving quickly, and so do we. We make sure your solutions are always using best-in-class technologies and evolve as your business does. Our retainer model ensures continuous improvement.

Deliverables

  • Technology monitoring and updates
  • Continuous improvement sprints
  • New feature development
  • Dedicated support team (Pod)

We'll stay with you for the journey

We're all about Continuous Improvement. AI is moving quickly, and so do we. Our retainer model is the perfect way to ensure we're iterating on both the products and proposition we create with you.

A dedicated team (we call them Pods), led by an account strategist and project manager, means you will always have the support of a team that knows your business well and is an extension of your own people.

Our retainers are flexible and designed to grow as you do.

What you get

  • Dedicated Pod

    Account strategist, project manager, and development team

  • Guaranteed Resource

    Development time reserved each month for your AI solutions

  • Continuous Improvement

    Regular iteration on solutions using latest AI technologies

  • Flexible Growth

    Scale up or adjust focus as your needs evolve

Ready to get started?

The first step is always a conversation. Find out more on a discovery call with our enablement team — absolutely no pressure.

Start your AI journey

Talk to our friendly enablement team. We'd love to hear about your challenges and explore how AI can help.

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