Live Search Launches for Adobe Commerce

Live Search Launches for Adobe Commerce

Adobe has announced the general availability of Live Search, bringing AI-powered product discovery to Adobe Commerce merchants worldwide. This marks a significant milestone in making intelligent search accessible to retailers of all sizes.

What is Live Search?

Live Search leverages Adobe Sensei, Adobe's AI engine, to deliver instant, personalised search results as customers type. Unlike traditional search, which relies on keyword matching, Live Search understands intent and context, delivering more relevant products faster. The result is a shopping experience that feels genuinely intelligent.

Key Features at Launch

AI-Driven Instant Results: As customers type, Live Search returns relevant products in real-time, eliminating the need for page reloads and significantly reducing friction in the discovery process.

Merchandising Control: Merchants retain full control over search behaviour, allowing them to boost or bury products based on business goals, seasonal promotions or inventory levels—all without touching code.

Analytics and Insights: Built-in analytics show which searches drive conversions, which queries return no results and where customers abandon their search. This data is invaluable for optimising product categories and content strategy.

Easy Integration: Live Search integrates seamlessly with Adobe Commerce, reducing deployment complexity and technical overhead. No extensive customisation required.

Why This Matters for Merchants

Product discovery is the gateway to conversion. A poor search experience drives customers away; a great one keeps them engaged and buying. Live Search directly addresses a critical challenge: helping customers find what they want faster.

Early testing showed merchants using Live Search achieved improvements in search-driven revenue, reduced bounce rates and improved customer satisfaction. In today's competitive landscape, delivering that level of intelligence in product discovery is a genuine competitive advantage.

For merchants already running Adobe Commerce, Live Search is available through the Adobe Commerce subscription, making it accessible whether you're running a small store or a global enterprise.

What's Next

Adobe will continue to expand Live Search capabilities, with plans to integrate additional AI features and deeper personalisation in coming months. For now, this release represents a major step forward in democratising AI-powered search across the Adobe Commerce ecosystem.

If you're an Adobe Commerce merchant looking to optimise product discovery and drive conversion through better search, Live Search is worth exploring. Our team at Tom&Co can help you implement and optimise Live Search to align with your business goals.